How can we help you? Knowledge base and help for BitBay users
My account
How to log in?
How to use two-factor authentication provided by Google Authenticator?
How to make my BitBay account safe?
Deposit & withdrawals
How to make a cryptocurrency deposit or withdrawal?
How to deposit PLN, EUR, GBP or USD in to my account?
How to make a withdrawal from ATM with SMS?
Exchange
How to fast buy/sell cryptocurrency at Bitbay.net?
What is Maker and Taker fee?
What is the difference between Place an order and Quick transaction?
Trading PRO (advanced)
What is it and what does BitBay PRO contain? How to enable and disable this mode?
How to deposit and withdraw on BitBay PRO?
How to use the BitBay's PRO chart?