Category

Deposit & withdrawals

How to make a cryptocurrency deposit or withdrawal?

To make a Bitcoin, Litecoin, Ether, Lisk, Dash, or other cryptocurrency deposit, select the Wallets tab from the left menu, then select the currency you want to add. Choose Deposit option and copy the cryptocurrency address or use a QR code scanner. The deposit will be added to your account after re...


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How to deposit PLN, EUR or USD in to my account?

To make a deposit in PLN, USD or EUR go to the "Wallets" tab in the menu on the left. Next, select the currency in which you want to make a deposit. If you choose a bank transfer option, please remember to copy the data carefully. Check other deposit methods: USD or EUR deposit using credit or deb...


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How to make a withdrawal from ATM with SMS?

To execute a withdrawal via ATM, choose „Wallets” from the menu. Select PLN currency and "Withdrawal" option and click on "Withdrawal at an ATM". Next choose the amount of the withdrawal: 100, 200, 300, 500, 1000 or 2000 PLN. Fill out the form. Remember to provide a phone number at which you wil...


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How to make PLN deposit at Żabka or FreshMarket store?

To make cash deposit, in BitBay menu choose "Deposits" and then from the top menu choose PLN. Click on "Cash deposit". Fill in the amount of the deposit and print the coupon. You can use it for the deposit in any Żabka or Freshmarket store. Show the deposit coupon to the cashier in Żabka or Freshm...


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How to make an express deposit at the Polish Post Office?

You can credit your BitBay account with an express deposit at the Polish Post Office. The option is available 24/7. Fill in the deposit form and download the print. The deposit title is for a single use. Search the nearest Post Office at: http://placowki.poczta-polska.pl/. Among them you will find p...


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When funds will be added to my account?

Making deposits in cryptocurrencies, as well as PLN, EUR or USD by wire bank transfer, is free. Below you will find information on the time in which your funds are credited to your BitBay account. Payments in PLN PLN deposits are added at least three times a day - between 9:00, 12:00 and 16:00. Ple...


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Digital currencies

Digital currencies are being booked immediately after receiving the required amound of confirmations from the network. Check the list below: BTC: 3 BCC: 3 ETH: 10 LSK: 10 DASH: 4 GAME: 10 LTC: 6

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Why my funds in cryptocurrency are not added?

If your funds in cryptocurrency are not yet visible on your account, please check: Did you send funds to the correct address - each letter/number matters. Check if the transaction has already received confirmation. In the case of Bitcoin, the funds are added after receiving 3 confirmations from the...


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How to transfer a digital currency to another account?

To make a transfer to another account, log into our account and select "Wallets" from the left menu. You have to know the payment address or the recipient's QR code. On the BitBay platform you can check the address by clicking on "BTC" and then "Deposit". To make the transfer, select the "Withdrawa...


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