Category

Deposit & withdrawals

How to make a cryptocurrency deposit or withdrawal?

To make a Bitcoin, Litecoin, Ether, Lisk, Dash, or other cryptocurrency deposit, select the Wallets tab from the left menu, then select the currency you want to add. Choose Deposit option and copy the cryptocurrency address or use a QR code scanner. The deposit will be added to your account after re...


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Important!

Deposits and trading of digital currencies is possible without account verification. To withdraw funds - verified account is needed. Due to the fact that BitBay is not registered in the IRS (Internal Revenue Service), we are not able to provide the service to US citizens at the moment - we work on...


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How to deposit PLN, EUR or USD in to my account?

To make a deposit in PLN, USD or EUR go to the "Wallets" tab in the menu on the left. Next, select the currency in which you want to make a deposit. If you choose a bank transfer option, please remember to copy the data carefully. Check other deposit methods: PLN express deposit at the Polish Po...


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How to make a withdrawal from ATM with SMS?

To execute a withdrawal via ATM, choose „Wallets” from the menu. Select PLN currency and "Withdrawal" option and click on "Withdrawal at an ATM". Next choose the amount of the withdrawal: 100, 200, 300, 500, 1000 or 2000 PLN. Fill out the form. Remember to provide a phone number at which you wil...


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How to make an express deposit at the Polish Post Office?

You can credit your BitBay account with an express deposit at the Polish Post Office. The option is available 24/7. Fill in the deposit form and download the print. The deposit title is for a single use. The service is provided by post offices (UP) and branches of post offices (FUP). Service is not...


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When funds will be added to my account?

Making deposits in cryptocurrencies, as well as PLN, EUR or USD by wire bank transfer, is free. Below you will find information on the time in which your funds are credited to your BitBay account. Payments in PLN PLN deposits are added at least three times a day - between noon, 4 p.m and 6 p.m CET....


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Digital currencies

Digital currencies are being booked immediately after receiving the required amound of confirmations from the network. Check the list below: BTC: 3 BCC: 15 BTG: 40 ETH: 36 LSK: 305 DASH: 6 GAME: 170 LTC: 6 UCOM: 15 XIN: 120 XRP: 12 XMR: 20 ZEC: 30 OMG: 36 GNT: 36 FTO: 30 ZRX: 36 BAT: 36 PAY: 36 REP:...


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Why my funds in cryptocurrency are not added?

If your funds in cryptocurrency are not yet visible on your account, please check: Did you send funds to the correct address - each letter/number matters. Check if the transaction has already received confirmation. In the case of Bitcoin, the funds are added after receiving 3 confirmations from the...


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How to transfer a digital currency to another account?

To make a transfer to another account, log into our account and select "Wallets" from the left menu. You have to know the payment address or the recipient's QR code. On the BitBay platform you can check the address by clicking on "BTC" and then "Deposit". To make the transfer, select the "Withdrawa...


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How to withdraw EUR, USD or PLN from BitBay account to my bank account?

To make a withdrawal in EUR, USD or PLN, go to the "Wallets" tab in the menu on the left. Then select the currency in which you want to make a withdrawal. Now select the form of payment: at the ATM or via bank transfer. To withdraw money at the ATM, enter the amount and phone number on which you wi...


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