Why my funds in cryptocurrency are not added?

If your funds in cryptocurrency are not yet visible on your account, please check:

1. Did you send funds to the correct address - each letter/number matters.
2. Check if the transaction has already received confirmation. In the case of Bitcoin, the funds are added after receiving 3 confirmations from the network. The amount of confirmations needed to book other digital currencies can be checked here. The time in which your transaction should receive a confirmation depends on the network load and on the fee given by the sender.

You can check the number of confirmations for your transfer using a search engine on the pages below:

Bitcoin BTC

• https://tradeblock.com/bitcoin
• https://www.blockchain.com

Litecoin LTC

• http://explorer.litecoin.net/chain/Litecoin

Ether ETH

• https://etherchain.org
• https://tradeblock.com/ethereum

Lisk LSK

• https://explorer.lisk.io

Bitcoin Cash BCC (sometimes BCH)

• https://bitinfocharts.com
• https://blockchair.com/

Dash DASH

• https://www.blockchain.com/
• https://chainz.cryptoid.info
• https://explorer.dash.org

Monero XMR

• https://chainradar.com

Gamecredits

• https://blockexplorer.gamecredits.com