Why my funds in cryptocurrency are not added?
If your funds in cryptocurrency are not yet visible on your account, please check:
- Did you send funds to the correct address - each letter/number matters.
- Check if the transaction has already received confirmation. In the case of Bitcoin, the funds are added after receiving 3 confirmations from the network. The amount of confirmations needed to book other digital currencies can be checked here. The time in which your transaction should receive a confirmation depends on the network load and on the fee given by the sender.
You can check the number of confirmations for your transfer using a search engine on the pages below:
Bitcoin BTC
Litecoin LTC
Ether ETH
Lisk LSK
Bitcoin Cash BCC (sometimes BCH)
Dash DASH
Monero XMR
Gamecredits GAME
United Crypto Community UCOM
Infinity Economics XIN
Ripple XRP
Zcash ZEC
Golem GNT
OmiseGo OMG
Augur REP
Basic Attention Token BAT
TenX PAY
0x ZRX
Neumark NEU
TRON TRX
AMLT AMLT
EXPERTY EXY
BOB'S REPAIR BOB