News

Change in the manner of handling FIAT deposits and withdrawals

4 weeks ago

Due to the lack of agreement between the BOŚ bank and the payment operator, which serves us, we are forced to change the method of handling deposits and withdrawals in fiat currencies. As we reported last week, we are prepared for this situation. New bank accounts are already prepared. Over the next few days, we will replace the accounting system on our platform. As a result of this operation, new bank account numbers for deposits will be released.

The current situation has no impact on our liquidity. Your funds are kept on independent bank accounts, which are not accessible either from the platform level or the operator who serves us in a given region.

Fiat withdrawals ordered today before 1:00 pm have been executed. Deposits which will not be credited today will be returned to senders.

Deposits and withdrawals are available via methods such as:

  • cryptocurrency deposits and withdrawals,
  • deposits and withdrawals at Polish Post Office
  • withdrawals at ATMs.

We are aware that this situation causes inconvenience to our clients. That is why we decided to turn off fees for deposits and withdrawals at the Polish Post Office and withdrawals at ATMs. You can use these methods for free until bank transfers are available again.

Fiat withdrawals ordered so far will be processed immediately after bringing back bank transfer option.

We will keep you informed of the process of making new bank account numbers available and enabling withdrawals by the alternative operator as the work progresses. We apologize for the inconvenience, and we ask for your understanding.

Finally, we would like to express our sincere regret about the situation. As a company that for many years, supports Polish clients and cooperate with state institutions, we are disappointed by the way the Polish cryptocurrency community is treated. Blockchain and cryptocurrencies are a massive technological revolution that will once again bypass our country and permanently distance native specialists from this industry.