News

Exchange during Christmas and New Year's break 2019

23-12-2019

We want to inform that due to the Christmas and New Year break the working hours of our Customer Service Department will change, as well as deposits and withdrawals accounting. You can find a detailed schedule below:

Customer Service Department:

  • 24.12 - the department will operate until 14:00 CEST,
  • 25.12 - 26.12 - the hotline will not be available; please contact us via e-mail,
  • 27.12-30.12 - the department will operate without changes,
  • 31.12 - the department will operate until 14:00 CEST,
  • 01.01.2020 - the hotline will not be available; please contact us via e-mail.

Bank transfers:

  • 24.12 - deposits will be accounted on 11:00 CEST. Withdrawal session will be held on noon CEST.
  • 25.12, 26.12 - deposits and withdrawals won't be available,
  • 31.12 - deposits will be accounted on 11:00 and 14:00 CEST. Withdrawal session will be held on noon CEST.
  • 01.01.2020 - deposits and withdrawals won't be available.

Express deposits at Polish Post Office:

  • 24.12 - deposits will be accounted until 13:00 CEST,
  • 25.12, 26.12 - deposits won't be available,
  • 31.12 - deposits will be accounted until 14:00 CEST,
  • 01.01.2020 - deposits won't be available.

Express withdrawals at Polish Post Office:

  • Withdrawals will be available depending on the opening of Post Offices.

ATM Withdrawals:

  • ATM withdrawals will function without change.

At the same time, we wish Merry Christmas and Happy New Year to all our clients and partners!