Exchange during New Year's break
Due to the New Year’s break, we would like to inform that from 31th December 2017 to 1st January 2018 the Customer Service Office at Kępowa 45 street in Katowice will be closed.
On 31th December, the helpline will be open from 8:00 to 16:00. However, it will be closed on 1st January. You can contact with support via e-mail - we will respond to all requests on an ongoing basis.
On 31.12.2017 - 1.01.2018 credit cards and express cash withdrawals will not be processed. We would also like to remind you that on non-working days, banks do not make inbound or outgoing sessions, therefore payments and withdrawals via bank transfers these days will not be made. Deposits and cryptocurrency transactions will operate unchanged. Best wishes and fulfilling all your dreams in the New Year 2018!