News

It's here! Welcome BitBay 3.0!

3 months ago

Welcome BitBay 3.0! We are happy to inform you that the migration from BitBay 2.0 to 3.0 has been successful.

Check out BitBay 3.0

Below you will find the necessary information about what has been done and what will happen in the near future.


Change of cryptocurrency deposits address

CAUTION! Cryptocurrency deposits addresses ARE GOING TO BE CHANGED. Booking transfers send to previous addresses will take place up to the 2st of October. However, delays are possible. For this reasons, immediately after launching 3.0 platform, we highly recommend to log in and download new addresses for cryptocurrency deposits.


Safety

All our clients' funds are completely safe and there is no need to withdrawn them before the migration period. Data are going to be fully and safely migrated to the new platform - it applies to:

1) All personal information from 2.0 platform, 2) Account settings with 2FA and verification, 3) Account balances both in FIAT currencies and cryptocurrencies, 4 )Previously placed offers, 5) Commission rate (many of you have lower fee due to your trading volume - you do not have to worry that it will increase), 6) Favorite bank accounts, 7) Users invited through affiliate program and commissions connected with them, 8) Cards details, 9) API settings,


Archival data:

The incomplete history of your account operations is available at BitBay 3.0. Therefore, we have provided you with an access to a platform where you will find all your archived data.

Button: Archive (link: https://old.bitbay.net) (login using the same data for 2.0 platform)


API

New APIs for both REST and Websocket will be available in the next few days. We are currently working with developers who have reported their readiness to collaborate and their suggestion in regard to 2.0 API. Our goal is to provide you with an API that will meet all your expectations and solve your problems. If you want to help with this process, please contact our support.

At the moment, you can use the API that was available for version 2.0. It is fully integrated, however, small changes have occurred, please adjust accordingly:If you the "trades" method will not support the "since" parameter, and in the "tid" response it will not be valid (the value returned will always be 1). The 2.0 API will also not support reverse transaction sorting. Therefore, we recommend using new API that will include websocket communication. Documents regarding new API will be given along with the new version.


Service providers for of PLN, USD, EUR deposits

Account numbers for PLN, USD and EUR deposits will not be changed.

For around one week, credit cards deposits are going to be suspended.


Login problems?

For security, the first time you login to BitBay 3.0, you will be asked to change your password. If there is still a login problem, check your inbox - you could get email from us. If not, report a problem to our support.

We hope you will enjoy our new platform. This, what you can see today, is just the beginning of what we have prepared for you. Migration was necessary to enable us to introduce the next amazing products.

If you have any suggestions or ideas regarding the new platform and its development, we are looking forward to hearing from you. All comments will be carefully reviewed and we will implement improvements as soon as possible. Please contact us via a contact form