We would like to inform you that on November 1st 2017 our Customer Service Office in Katowice will be closed. Chat and hotline are going to be unavailable on this day as well. Card top-ups and cash deposits at Polish Post offices are not going to be processed. We would like to remind you that du...
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All Saints' Day
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Bitcoin Gold – when trading will be available?
We would like to explain certain Bitcoin Gold issues and why is trading on this currency still unavailable. Our statement is similar to other worldwide exchanges and it applies to our clients’ funds safety. The unclear situation with BTG fork, which is much different than Bitcoin Cash fork, is wha...
Delays in making ETH payments
ETH deposits can be added your accounts with an up to 48 hours delay. We make every effort to get the situation resolved as soon as possible. We apologize for the inconvenience.
Read moreOfficial information about Bitcoin forks
Due to upcoming Bitcoin cryptocurrency forks, we would like to provide you all needed information and a plan for the next days. First of all, during both forks, your funds are going to be safe. Since fork related to Segwit2x doesn’t apply one method of funds’ division (so-called „replay protec...
Invitation to Cryptocurrency World Expo
At the beginning of December we would like to invite you to a unique event that will be held in Warsaw. Cryptocurrency World Expo is one of the biggest digital currency event. CEO of BitBay exchange and CCO of BitBay Pay payment solution will speak there among other lecturers. Both companies are Gol...