News

We would like to inform you that on August 14-15 our Customer Service Office in Katowice will be closed. Chat and hotline are going to be unavailable on these days as well. On the 15th of August card top-ups, cash deposits at Polish Post offices and express withdrawals are not going to be processe...

We would like to inform you that BCC trading on our platform has been launched. Access to funds: Every user with a BTC balance on our platform, has received funds in the BCC. The balances are in accordance with the state of hold on: 2017-08-01 14: 22: 21.43. Markets: Due to your interest in trad...

We would like to inform you that due to planned SegWit activation on August 1st, Bitcoin deposits and withdrawals are temporarily suspended, starting from 12:00pm July 31st 2017 for at least 48 hours. Our clients’ funds are safe. If Bitcoin chain splits, all BitBay users will gain the exact amount o...

Due to planned activation of SegWit on August 1st, we would like to inform you that BitBay wallets are compatible with SegWit, which means our clients' funds are safe and there’s no need to withdraw them from the exchange accounts. The exception would be a situation when you would like to have contr...

We are happy to inform you that bank accounts numbers for PLN deposits have been changed on our platform. For some time, we have been receiving comments that you have experienced problems with crediting PLN deposits, which were mainly caused by misspelled transfer titles. Today, we are happy to ann...