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Deposit & withdrawals

How to make a cryptocurrency deposit or withdrawal?

To make a Bitcoin, Litecoin, Ether, Lisk, Dash, or other cryptocurrency deposit, select the Wallets tab from the left menu, then select the currency you want to add. Choose Deposit option and copy the cryptocurrency address or use a QR code scanner. The deposit will be added to your account after re...


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How to deposit PLN, EUR, GBP or USD in to my account?

To make a deposit in PLN, USD, GBP or EUR go to the "Wallets" tab in the menu on the left. Next, select the currency in which you want to make a deposit. If you choose a bank transfer option, please remember to copy the data carefully. The PLN deposit must be sent from a Polish bank account in PLN c...


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How to make a withdrawal from ATM with SMS?

To withdraw funds at ATM go to Wallets tab, choose PLN -> Withdrawal -> ATM withdrawal. Next, select the withdrawal amount and enter your phone number - you'll receive a 6-digits token via SMS which is required to complete the withdrawal. In 30 minutes you'll receive an email with 4-digits PIN code...


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How to make an express deposit at the Polish Post Office?

You can credit your BitBay account with an express deposit at the Polish Post Office. Fill in the deposit form and download the print. The deposit title is for a single use. The service is provided by post offices (UP) and branches of post offices (FUP). Service is not provided by post agencies (AP)...


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When funds will be added to my account?

Making deposits in cryptocurrencies, as well as PLN, EUR, GBP or USD by wire bank transfer, is free. Below you will find information on the time in which your funds are credited to your BitBay account. Payments in PLN PLN deposits are added at least three times a day on working days - between 11 a....


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Digital currencies

Digital currencies are being booked immediately after receiving the required amound of confirmations from the network. Check the list below: BTC: 3 BCC: 10 BTG: 120 ETH: 18 LSK: 150 DASH: 50 GAME: 18 LTC: 6 KZCash: 15 XIN: 100 XRP: 6 XMR: 20 ZEC: 20 OMG: 18 GNT: 18 FTO: 30 ZRX: 18 BAT: 18 PAY: 18 RE...


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Why my funds in cryptocurrency are not added?

If your funds in cryptocurrency are not yet visible on your account, please check: Did you send funds to the correct address - each letter/number matters. Check if the transaction has already received confirmation. In the case of Bitcoin, the funds are added after receiving 3 confirmations from the...


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How to transfer a digital currency to another account?

To make a transfer to another account, log into our account and select "Wallets" from the left menu. You have to know the payment address or the recipient's QR code. On the BitBay platform you can check the address by clicking on "BTC" and then "Deposit". To make the transfer, sel...


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How to withdraw EUR, GBP or PLN from BitBay account to bank account?

Remember! You can withdraw funds via bank transfer only to the account from which you have already made a deposit! If you do not make a deposit yet in order to verify your bank account, please deposit minimum 10 PLN / 5 EUR /5 GBP directly from a bank account which you are the owner. After crediting...


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How to withdraw cash at the Polish Post Office?

To complete a Cash withdrawal with proof of identity in Polish mail via the payment operator Payment Technology, you’ll need to go to „Wallets” tab, choose PLN currency and next choose: „Post Office Withdrawal”. Then type in the amount of PLN you wish to withdraw. The amount cannot contain pennies....


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How to deposit XLM and XRP duly?

Some cryptocurrencies like Stellar or Ripple require a Memo ID (also often called "payment ID") to be deposited correctly on BitBay. What is Memo ID? It's your unique account deposit ID for XLM deposits. It's necessary to account your Lumens deposit correctly. Without Memo ID we are unable to identi...


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How to buy cryptocurrencies with a credit or debit card?

Credit card payments are quick, convenient and secure. It's worth to try out this option! On our exchange, you can deposit with a Mastercard or Visa debit/credit card. The commission is only 2,99%, minimum fee 2.5 EUR / 10 PLN. All transfers are secured with 3D-Secure. Card payments are supported...


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How to buy cryptocurrency with GBP??

Do you have a bank account in British Pounds (GBP)? Would you like to buy cryptocurrencies for GBP, without currency conversion, additional costs and a long time of waiting for the funds to be credited? Deposit by bank wire transfer If you deposit GBP from a bank account in the UK by wire bank tran...


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How do you order a withdrawal in British pounds (GBP)?

We make GBP withdrawals in FPS format to bank accounts in the United Kingdom. To withdraw funds go to the Wallets tab, then select the Withdrawal option. To use GBP transfers, you must have a fully verified account. Complete the withdrawal details. Remember that you can only wit...


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