Noticias

Exchange during Christmas and New Year's break 2020

23-12-2020

We would like to inform you that due to the Christmas and New Year, the operation of our Customer Service Department and posting of payments and withdrawals will change. You can find a detailed schedule below:

Bank transfers:

  • 24/12/2020 - deposits will be accounted on 10:00 am and 12:00 pm CET. Withdrawal session will be held on 12:30 pm CET.
  • 25/12/2020 - deposits and withdrawals won't be available,
  • 26/12/2020 - deposits and withdrawals won't be available,
  • 31/12/2020 - deposits will be accounted on 10:00 am and 12:00 pm CET. Withdrawal session will be held on 12:30 pm CET.
  • 01/01/2021 - deposits and withdrawals won't be available,

Express deposits at the Polish Post Office:

  • 24/12/2020 - deposits will be accounted until 1:00 pm CET
  • 25/12/2020 - deposits won't be available
  • 26/12/2020 - deposits won't be available
  • 31/12/2020 - deposits will be accounted until 1:00 pm CET
  • 01/01/2021 - deposits won't be available

Express withdrawals at Polish Post Office:

  • Withdrawals will be available depending on the opening of Post Offices.

ATM Withdrawals:

  • ATM withdrawals will function without change.

Card payments:

  • Card payments will function without change

Customer Service Department:

  • 24/12/2020 - the chat will not be available, please contact us via contact form
  • 25/12/2020 - the chat will not be available, please contact us via contact form
  • 26/12/2020 - the chat will not be available, please contact us via contact form
  • 31/12/2020 - Chat agents available from 10:00 am to 2:00 pm CET
  • 01/01/2021 - the chat will not be available, please contact us via contact form

May this Christmas bring you a warm and joyful atmosphere and moments of escape from everyday rush. May the New 2021 Year bring you nothing but success, health and Everlasting Happiness and to Bitcoin’s price beat the new records.