Categoria

Deposit & withdrawals

How to make a cryptocurrency deposit or withdrawal?

To make a Bitcoin, Litecoin, Ether, Lisk, Dash, or other cryptocurrency deposit, select the Wallets tab from the left menu, then select the currency you want to add. Choose Deposit option and copy the cryptocurrency address or use a QR code scanner. The deposit will be added to your account after re...


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Important!

Deposits and trading of digital currencies is possible without account verification. To withdraw funds - verified account is needed. Due to the fact that BitBay is not registered in the IRS (Internal Revenue Service), we are not able to provide the service to US citizens at the moment - we work on...


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How to deposit PLN, EUR, GBP or USD in to my account?

To make a deposit in PLN, USD, GBP or EUR go to the "Wallets" tab in the menu on the left. Next, select the currency in which you want to make a deposit. If you choose a bank transfer option, please remember to copy the data carefully. When i'll receive my deposit? Check other deposit methods:...


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How to make a withdrawal from ATM with SMS?

To withdraw funds at ATM go to Wallets tab, choose PLN -> Withdrawal -> ATM withdrawal. Next, select the withdrawal amount and enter your phone number - you'll receive a 6-digits token via SMS which is required to complete the withdrawal. In 30 minutes you'll receive an email with 4-digits PIN code...


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How to make an express deposit at the Polish Post Office?

You can credit your BitBay account with an express deposit at the Polish Post Office. The option is available 24/7. Fill in the deposit form and download the print. The deposit title is for a single use. The service is provided by post offices (UP) and branches of post offices (FUP). Service is not...


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When funds will be added to my account?

Making deposits in cryptocurrencies, as well as PLN, EUR, GBP or USD by wire bank transfer, is free. Below you will find information on the time in which your funds are credited to your BitBay account. Payments in PLN PLN deposits are added at least three times a day on working days - between noon,...


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Digital currencies

Digital currencies are being booked immediately after receiving the required amound of confirmations from the network. Check the list below: BTC: 3 BCC: 15 BTG: 120 ETH: 36 LSK: 305 DASH: 50 GAME: 200 LTC: 6 UCOM: 15 XIN: 120 XRP: 12 XMR: 20 ZEC: 30 OMG: 36 GNT: 36 FTO: 30 ZRX: 36 BAT: 36 PAY: 36 RE...


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Why my funds in cryptocurrency are not added?

If your funds in cryptocurrency are not yet visible on your account, please check: Did you send funds to the correct address - each letter/number matters. Check if the transaction has already received confirmation. In the case of Bitcoin, the funds are added after receiving 3 confirmations from the...


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How to transfer a digital currency to another account?

To make a transfer to another account, log into our account and select "Wallets" from the left menu. You have to know the payment address or the recipient's QR code. On the BitBay platform you can check the address by clicking on "BTC" and then "Deposit". To make the transfer, sel...


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How to withdraw EUR, USD, GBP or PLN from BitBay account to my bank account?

To make a withdrawal in EUR, USD, GBP or PLN, go to the "Wallets" tab in the menu on the left. Then select the currency in which you want to make a withdrawal. Now select the form of payment: at the ATM or via bank transfer. To withdraw money via bank transfer select "Bank transfer", enter the amoun...


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How to withdraw cash at the Polish Post Office?

To complete a Cash withdrawal with proof of identity in Polish mail via the payment operator Payment Technology, you’ll need to go to „Wallets” tab, choose PLN currency and next choose: „Post Office Withdrawal”. Then type in the amount of PLN you wish to withdraw. The amount cannot contain pennies....


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