Why my funds in cryptocurrency are not added?
If your funds in cryptocurrency are not yet visible on your account, please check:
- Did you send funds to the correct address - each letter/number matters.
- Check if the transaction has already received confirmation. In the case of Bitcoin, the funds are added after receiving 3 confirmations from the network. The amount of confirmations needed to book other digital currencies can be checked here. The time in which your transaction should receive a confirmation depends on the network load and on the fee given by the sender.
If your payment has not been added to your account, please contact us via the contact form.
You can check the number of confirmations for your transfer using a search engine on the pages below:
Bitcoin Cash BCC
Bitcoin Gold BTG
United Crypto Community UCOM
Infinity Economics XIN
Basic Attention Token BAT
Bob's Repair BOB
Lisk Machine Learning LML
Bitex Global XBX Coin XBX
Blockchain Poland BCP
USD Coin USDC
Bitcoin Satoshi Vision BSV